Retail
Our Retail Solutions focus on the modern-day shoppers who are time-starved and have zero tolerance for inconvenience. Today's shoppers demand that they can order from any source - web, in-store, phone - have it delivered to home or for store pick-up and can return at the store even if ordered online or from a catalog or by phone.
Furthermore, your shoppers demand:
- that their purchase history is known at the POS checkout counter, by the catalog agent or online real-time.
- that prices are consistent across all sales channels.
- that "in stock" means in stock regardless of how or where it was ordered.
- that personalized offers are made directly via e-mail, smart phone or while inside the store.
RCG's Retail Solutions focus on ensuring effective cross-channel optimization:
- Category Management
- Customer Loyalty
- Shelf Replenishment
- Inventory Tracking
- Personalized Offers to Best Customers
- Retail Scorecard to Measure and Monitor Store Operations